Just 6% of consumers nationally are considered “Digital Savvy,” but Scarborough Research says this influential group predicts digital behaviors that will become the norm.
The Digital Savvy skew male, more than half (53%) are 34 years of age or younger and they are affluent – 57% have household incomes of $75K or more. They tend to be entrepreneurial, business decision makers, and are active consumers of online weather and news, and frequently listen to and download online TV, video and radio content. Their “on-the-go” lifestyle means they utilize and rely on their cell phones for communication and info much more than the average person and they’re big users of IM.
B-to-B marketers, particularly of computer hardware, software and information technology need to be aware that the Digital Savvy are disproportionately represented among corporate decision-makers.
The Digital Savvy are also above average consumers of luxury automobiles and heavy online spenders. Messaging to this group should reflect diversity since Asians, and US born Hispanics are more likely to be part of this group than the general population. Mobile marketing may be a good way to reach the Digital Savvy since they are avid mobile users.
Source: Understanding the Digital Savvy Consumer, Scarborough Research, May, 2008
“Only 25% of all African-American and Hispanic consumers find marketing and advertising personally and culturally relevant,” says Yankelovich. What that means is that many brands are not connecting with a significant and growing portion of U.S. consumers.
Running multi-cultural campaigns and speaking to multi-cultural sensibilities, while excluding multi-cultural customers in general market campaigns is superficial and short-sighted. And many corporate websites do not reflect the diversity of their customer base.
What should marketers do? Display cultural relevance that is more than superficial, says Yankelovich. For example, don’t run a special ad for, say, Black History Month, and then ignore African-American customers in your general market advertising.
Make your brand is personally relevant, based on a genuine understanding of what’s important to multicultural consumers.
Source: Yankelovich MONITOR
Active Internet Universe describes people who are 2+ and used an Internet-enabled computer within the time period.
Source: Nielsen/Net Ratings, Hitwise
A persona is a fictitious individual created to represent the brand’s bull’s eye target, the brand’s key target segment. It is a representation of all of the quantitative and qualitative information we have about the segment, supplemented with the experience and creativity of the participants.
A persona is a powerful tool to help get inside the head of the target consumer and think about the brand from their perspective.
Generational Marketing is based on the premise that marketers must understand the underlying drives associated with different generations and how those generations interact with each other to be able to effectively market to them.
Generational marketing proponents believe that the generation in which people are born significantly influences who they are, what they believe, what their values are, life skills, and ultimately, what they buy. Members of a generation share the experiences of their formative years, including cultural, economic, global, political, and technological influences.
The chart below displays the birth dates and key influences of each generation.
Matures Early Boomers (1946 - 1955) Late Boomers (1956-1964) Notes
Sources: MRI 2008, AdAge 060208
Generation
Key Influences
Birth Dates
“The Greatest Generation” Depression, New Deal, World War II, GI Bill
1909 - 1945
Boomers
The nation’s largest generation
Great Society, Economic Prosperity, Suburban Expansion, Sexual Revolution, Rock ‘n Roll, Drugs
1946 – 1964
Generation X
Divorce, Aids, Sesame Street, MTV, Crack, Game Boy, PC
1965 – 1976
Generation Y, Millenials
Echo Boomers
The nation’s second largest generation
The Internet, eCommerce, Boomer Parent Indulgence, 9-11, Oklahoma Bombing, Reality TV, Digital Music
1977-1994
Rocking the Ages: The Yankelovich Report on Generational Marketing
FrontPorch provides ad networks with behavioral tracking capabilities so that advertisers can target campaigns more accurately.
The term "mass affluent" refers to consumers with household incomes of $75K-$150K. This group comprises roughly 20% of U.S. households.