Trend forecaster Faith Popcorn predicts that 2009 will be “a year marked by unprecedented fear, anxiety, and uncertainty. A year in which we'll see a range of consumer reactions to a nation that has seen itself moving in the wrong direction.”
Popcorn adds: "This is not a momentary correction, nor a down cycle -- it's the end of the world as we know it. What we'll be deciding in 2009 is whether we'll simply succumb, or whether through a new set of Rules of Engagement, we'll find a new way to set our priorities."
And what are the new rules of engagement? I knew you’d ask: Reclaim, Retrench, Reset and Reinvent. See Popcorn’s explanation of each rule below.
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RECLAIM: Reframing our power relationship with Companies. Driven by
Icon Toppling -- A new socioquake transforms mainstream
America and the world as the pillars of society are questioned and rejected. Look for:
The death of the Consumer, long live the Citizen. With the mutuality of responsibility, Citizenship suggests -- shared values, shared interests, democratic decision making, full disclosure and a free ranging, ongoing dialogue.
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RETRENCH: Hunkering down and praying for survival. Driven by Cocooning: Retreating to home to protect oneself from the harsh, unpredictable realities of the outside world.
We'll see that:Cuddles Trump Coupons. A premium based on brands that demonstrate "empathy"; an understanding of the consumer plight -- it's going to be a combination of messaging, price, and purchase continuity programs that offer progressive refunds, as just a few examples. The strategy is simple -- be with them when they're down; they'll remember you when they're up.
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RESET: Voluntary cutback to find a new equilibrium. Driven by Cashing Out: Questioning personal/career satisfaction and goals, people opt for simpler living. It means: We're Scrooged: If you're looking for immediate proof, watch Christmas '08 sales. The worst downside estimate I've seen is -5%, it will be double digit. Black Friday's top-line sales growth is a false metric. Retailers can ignite a consumption spark via discounting, but will the operation survive at zero margin contribution? How many will resist the temptations of store visits and turn to online shopping? Will they ever come back?
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REINVENT: A rediscovery and reaffirmation of American Ingenuity. Driven by Fantasy Adventure: The modern age whets our appetite for roads untaken. Watch the development of A Wampum Economy. A shadow economy will emerge; driven by a culture of haggling, swapping, bartering, hacking, and re-using. It all hearkens back to a time where a direct Citizen to Citizen relationship drove the economy, rather than being disintermediated by channel and manufacturing.
Source:
Faith Popcorn's BrainReserve via PRNewswire
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