A British Airways passenger who was afflicted with bed bugs during an overseas flight, “was so furious about the way staff dealt with her complaint that she set up a website with photo proof of her experience.” Daily Mail 2/25/11
Nokia’s decision to utilize Microsoft’s Windows Phone as their primary platform will help Microsoft to achieve scale and provide Nokia with differentiation in the competitive mobile phone market. But most new phones won’t hit the market until 2012. Forrester Blogs 2/14/11. Currently the dominant mobile platforms are iPhone, Android and Blackberry.
Holiday Shopping By Mobile
Thirty three percent of users visiting online retailers over the holiday period also accessed e-commerce sites through mobile devices, versus 24% in 2009 says a ForeSee Results survey. Eleven percent of shoppers reported made a purchase from their phones this holiday season, compared with two percent in 2009. Clickz.com 1/10/11
According to The Nielsen Company, the popularity of the Android OS among those who purchased a smartphone in the last six months (40%) makes it the leading OS among recent acquirers, but when it comes to overall consumer market share, Android OS (25.8%) is still behind Apple iOS (28.6%). RIM Backberry share (26.1%) is within the margin of error of both Apple iOS and Android. Nielsenwire 1/3/11
35% of U.S. adults have software applications or “apps” on their phones, yet only 24% of adults use those apps. Many adults who have apps on their phones, particularly older adults, do not use them, and 11% of cell owners are not sure if their phone is equipped with apps. But an apps culture is emerging among some cell phone users, particularly men and young adults. This 46 page report from the Pew Internet & American Life Project and Nielsen examines the current apps market.
Nielsen Wire reports that, in the U.S., African-Americans use the most voice minutes, on average more than 1300 minutes per month, followed by Hispanics who average 826 minutes a month. Hispanics send the most texts, about 780 per month. Nielsen Wire 8/24/10
The act of linking from physical world objects, such as when a user with a camera phone equipped with the correct reader application, scans the image of a QR Code in magazines, on signs, buses, business cards, to display text, contact information, connect to a wireless network, or open a web page in the phone's browser.