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Customer Referral Programs Find New Favor With Marketers

August 31, 2010 by anne

Customer referral programs are an effective way to attract high quality customers in a range of industries.Knowledge@Wharton 7/21/2010

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How Seasonal Sales Shift and 'Christmas Creep' Impact Retailer Growth

August 30, 2010 by anne

"Target, Toys R Us, Sears and Kmart are just a few of the big retailers that have launched mega-sales in recent weeks to tempt increasingly cost-conscious shoppers to their stores. This phenomenon -- known as the seasonal sales shift, or "Christmas creep" -- is not new. But in today's uncertain economic climate, it has bigger implications than ever -- both for the retail sector's growth strategies and for consumer spending habits, say Wharton and other business experts." Knowledge@Wharton 8/18/10

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Brand News: Marie Callender’s, Estee Lauder, Maybelline, YouTube, Google, Facebook, Apple, Nissan, Uniglo, RIM, Toyota, GM, Four Points by Sheraton, American Eagle Outfitters, McDonald’s, Sweet ‘N Low

August 30, 2010 by anne

ConAgra Foods’ frozen meals brand Marie Callender’s is presenting mealtime as a respite from the day's worries in a campaign themed "Time to Savor" that portrays the brand's products as comfort food. Adweek 8/29/10

 Asian models have been added to represent the brands of Estee Lauder and Maybelline to appeal to the fastest-growing market in the world. SifyNews 8/28/10
 
 A study of YouTube videos for tobacco brands including Marlboro, Benson and Hedges and Winston, says most had pro-tobacco content, using themes like celebrities and movies, sports, music or archival footage (such as an ad using the Flintstones smoking Winston cigarettes), and noted that some videos seemed to be professionally made. A World Health Organization treaty requires participating countries to ban all forms of tobacco advertisements and sponsorships but YouTube is a user-generated site that is not regulated for content control. Pagingdrgupta.com 8/27/10
 
Federal regulators are looking at Google Inc.'s plans to buy travel technology company ITA Software Inc., which could position Google to compete with travel brands Expedia, Travelocity and Orbitz. Huffingtonpost.com 8/27/10
 
Two teenagers are suing Facebook, claiming their names and images were sold to advertisers without parental permission as part of a Facebook feature that allows members to ‘like’ a service or product. Facebook broadcasts likes to the user's friends. Huffingtonpost.com 8/27/10
 
Apple has set the date of its next "big announcement" for Sept. 1. Speculation is that the company will unveil a cloud-based music service. Brandweek 8/27/10
 
Nissan's Infiniti luxury brand plans to launch its first performance sub-brand in December, a version of its G coupe, to compete with BMW's M-series, Cadillac's V-series and Mercedes-Benz's AMG. Detroit Free Press 8/26/10
 
Japanese fast-fashion brand Uniqlo has named Charlize Theron and Orlando Bloom global brand ambassadors for its new “Made For All” philosophy. The company’s new tagline, emphasizes its commitment to provide clothing for everyone, regardless of nationality, age, occupation or gender People 8/26/10
 
Google has rolled out the “Call Phone” feature to all US Gmail users enabling them to call people directly on their phones. The service is free for calls in the US and Canada for the remainder of 2010. Gmailblog 8/26/10
 
RIM falls to 17-month low as India plans to ban BlackBerry messaging services Aug. 31 unless RIM resolves concerns the smart phones could be used for terrorist attacks or other illegal activities. Bloomberg 8/26/10
 
Toyota Motor Corp. and General Motors Co. are recalling 1.3 million 2005-2008 model vehicles because of engine stalling complaints. Autonews.com 8/26/10
 
Tiffany & Co. is launching a collection of handbags in a dozen U.S. stores on Sept. 1. The move will help Tiffany to drive sales through accessibly priced goods while maintaining the brand’s luxury image. WSJ.com 8/26/10
 
GM is launching the Chevrolet Cruze in September. As part of GM’s effort to achieve long term profitability the Cruze will be priced higher than previous compacts. WSJ 8/26/10
 
Four Points by Sheraton has reached a milestone of 150 properties in 24 countries.The Four Points’ brand positioning of “uncomplicated comfort” and value has helped the brand become one of the fastest growing brands within the Starwood portfolio. MarketWatch 8/25/10
 
American Eagle Outfitters Inc. plans store closings and layoffs in the wake of weaker margins, higher overhead and losses related to its failed Martin + Osa chain. The company points to inconsistent business trends and unpredictable consumer behavior as contributors to losses. WSJ 8/25/10
 
McDonald’s has named Steve Easterbrook evp, global chief brand officer, a new position at the fast-food giant. Reuters 8/24/10
 
Sweet ‘N Low is introducing a new campaign to relaunch the brand to consumers and differentiate it in an increasingly crowded category. NYTimes 8/23/10
 
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Video: The Way of the Brisk - The Untold Story

August 29, 2010 by anne

UFC star Chuck Liddell is shooting "The Way of the Brisk" (as in Lipton Brisk) when "Tiny Chuck," a puppet with lots of brawn and no brains destroys the set. Very funny---but it does make me wary of  puppets.

Brandfreak 8/24/10

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Video: Where Will Happiness Strike Next? Only Coca-Cola Knows

August 29, 2010 by anne

Your brand may not have the marketing budget of The Coca-Cola Company, but you can still find opportunities to surprise and delight your customers.

This video isn't new but it makes me smile every time I view it. Guaranteed to make you smile too.

 

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African-Americans, Women and Southerners Talk and Text The Most Says Nielsen

August 29, 2010 by anne

Nielsen Wire reports that, in the U.S., African-Americans use the most voice minutes, on average more than 1300 minutes per month, followed by Hispanics who average 826 minutes a month. Hispanics send the most texts, about 780 per month. Nielsen Wire 8/24/10

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Coca-Cola's Venturing and Emerging Brands Team Searches for the Next Billion-Dollar Brand

August 29, 2010 by anne

Coca-Cola's Venturing and Emerging Brands Group is charged with boosting innovation efforts and finding hot niche brands. ajc.com 8/22/10

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Older Adults and Social Media

August 28, 2010 by anne

“Social networking use among internet users ages 50 and older nearly doubled—from 22% in April 2009 to 42% in May 2010....Email is still the primary way that older users maintain contact with friends, families and colleagues, but many older users now rely on social network platforms to help manage their daily communications.”

Pew Research Center's Internet & American Life Project 8/27/2010

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Study Shows How to Improve Brand Recognition in TV Ads

August 28, 2010 by anne

'Pulsing' brand images reduces the likelihood that a viewer will 'zap' the ad. HBS Working Knowledge 6/7/2010

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Brick & Mortar Retailers Hope New Technology Lures Shoppers

August 28, 2010 by anne

Retail brands are exploring futuristic digital technologies to reawaken shopper interest in brick and mortar stores. WSJ.com 8/26/10

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